"Dont get heard"

Been waiting 18 months for appropriate help with a painful foot which I'm in more pain now then ever but everytime I go back down to them they dont seem to hear or even listen to anything I'm telling them. Worse still i have been battling depression for the last 30 years and things have not been good. But recently i lost my mother and things are really on top of me. Struggling to even get out of bed some days. I have told the doctor, on at least 6 separate occasions I'm really struggling and have asked for medication. I started asking for that 8 months ago. Still waiting for any kind of help. They have definitely been a big part in why I'm still feeling desperate and hopeless