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"Terrible practice "

About: West Suffolk Hospital

Partners mum has been taken to A&E with mental health issues, been discharged without any explanation… we have been told there’s nothing they can do, and asked us what we want them to do…. Ain’t they supposed to be professionals???

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Responses

Response from West Suffolk Hospital last month
West Suffolk Hospital
Submitted on 12/06/2025 at 11:43
Published on nhs.uk at 11:43


We are really sorry to hear about your relatives experience at West Suffolk.

If you would like us to look into this further for you, please contact our PALS team on 01284 712555 who can raise your concerns with the relevant staff. They can also be emailed at pals@wsh.nhs.uk.

Kind regards

Patient Experience Team

West Suffolk NHS Foundation Trust

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