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Staff were pleasant and helpful

Posted By pagerdq45

"Staff were pleasant and helpful"

About: Falmouth Community Hospital / Ophthalmology

(as a service user),

I attended the Ophthalmology at Falmouth hospital one morning late April. I was called for on time for my pre-admission assessment, the staff were pleasant and helpful.

All went well and I cam out 50 minutes later after being given trabeculectomy information - glaucoma drainage surgery.

I am now eager for the surgery to take place so I no longer have to take tablets which are pulling me down

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Responses

Response from Chris Hocking, Patient EDI Officer and Engagement Co Ordinator, Patient Experience, Royal Cornwall Hospital last week
Chris Hocking
Patient EDI Officer and Engagement Co Ordinator, Patient Experience,
Royal Cornwall Hospital

Submitted on 16/06/2025 at 08:53
Published on Care Opinion at 08:53

picture of Chris Hocking

Hello pagerdq45,

My name is Chris and I am from the Patient Engagement Team. We would like to take this opportunity to thank you for taking the time to share your experience with us.

It is so heartening to hear that you have said 'I was called for on time for my pre-admission assessment, the staff were pleasant and helpful.'

We will ensure that this feedback is passed onto the team.

Kind regards,

Chris

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