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"Good service but confusing address"

About: Knockbreda Wellbeing and Treatment Centre / podiatry

(as a service user),

Please note that Sarah in Podiatry was very professional and personable. I think the address for Knockbreda should read Glencreagh Road not Saintfield road, it is confusing.

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Responses

Response from Linda Paine, Principal Podiatrist, Community, Belfast Health and Social Care Trust 5 days ago
Linda Paine
Principal Podiatrist, Community,
Belfast Health and Social Care Trust
Submitted on 11/06/2025 at 11:56
Published on Care Opinion at 11:56


Thank you for taking the time to share your recent feedback.

We are delighted to hear that Sarah was professional and personable during your visit. Thank you for your kind words, which we will be sure to share with them. Our podiatry team work hard to ensure that patients receive a high standard of care and patient’s opinions are so important to us.

We would like to clarify that while our official address is 110 Saintfield Road, access to the car park is via Glencregagh Road, which we understand can cause confusion. The address is managed centrally by the Trust and unfortunately, we are not in control of how it appears on official listings. That said, it is currently shown correctly on Google Maps.

However, we truly value your input and the Podiatry department will do our best where possible to highlight the Glencregagh road car park access with new patients to our service. We will also pass your comments on to the centre management for their awareness.

Thank you again for your feedback and if you have any further suggestions, please don’t hesitate to let us know.

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