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"Impressed with the speed of being seen and advice given"

About: Royal Cornwall Hospital (Treliske) / Emergency Department

(as the patient),

I recently visited A&E due to an accidental nose injury and was very impressed with the speed of being seen and advice given. 

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Responses

Response from Robyn Jones, Sister, Emergency Department, Royal Cornwall Hospitals NHS Trust 2 weeks ago
Robyn Jones
Sister, Emergency Department,
Royal Cornwall Hospitals NHS Trust

I work in the Emergency Department as a Sister. I support a team of nurses and doctors in delivering emergency care. I co-manage performance and conduct with the ED senior team in line with local and national policies. I believe that maintaining contact post attendance with our services users is really beneficial. Gaining your valuable feedback can help us create changes so we can deliver the best service we can.

Submitted on 10/06/2025 at 13:41
Published on Care Opinion at 13:41


picture of Robyn Jones

Dear CMHR

Thank you for your feedback, I will pass this onto the team. I am glad you received speedy and thoughtful care and advice.

Kind regards

Robyn Jones

Sister, Emergency department

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