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"My dignity was maintained at all times"

About: Pilgrim Hospital / Gynaecology

(as a service user),

I went to have a gynae procedure as an outpatient on ward 1B at Pilgrim hospital.

I met the nurse Hannah and student nurse Shannon first for an initial talk about the procedure. Hannah was very kind and professional, she explained everything to me and made me feel safe and confident .

She checked that I understood everything and that I could stop the procedure if I needed to.

When I went into the room to have the procedure done, I was introduced to other staff, nurse Suzie and HCSW Clare. They were also very friendly and reassuring. 

My dignity was maintained at all times and the procedure was successfully completed with only slight discomfort.

Afterwards I was given an explanation of what had been done and they checked that I was feeling well before I left.

A lovely team, thank you so much, I was feeling quite apprehensive beforehand but you made it a positive experience.

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Responses

Response from Tanya Wilson, Sister, Outpatients Gynaecology Trustwide, United Lincolnshire Teaching Hospitals NHS Trust 2 weeks ago
Tanya Wilson
Sister, Outpatients Gynaecology Trustwide,
United Lincolnshire Teaching Hospitals NHS Trust
Submitted on 23/06/2025 at 10:07
Published on Care Opinion at 10:07


Hi

Thank you for taking your time to leave this wonderful feedback for our team following your recent visit to Gynaecology outpatients at Pilgrim hospital. It is always lovely to hear that the team were able to put you at ease during your appointment whilst maintaining your dignity throughout. I will share your kind words with the whole team and especially with those who you have taken the time to name personally.

Kind Regards

Tanya Wilson

Gynaecology Outpatient Sister Trust Wide

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