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"Community midwives"

About: Highland Community Services / Midwives

(as the patient),

Aviemore community midwifery team have been great. Midwife Rae in particular is so caring, person centred and knowledgable. She has cared for me so well and she is so trustworthy and reassuring. 

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Response from Sylvia Fraser, Clinical Governance Facilitator & NHS Highland Operational Lead for Care Opinion, Clinical Governance, NHS Highland 2 weeks ago
Sylvia Fraser
Clinical Governance Facilitator & NHS Highland Operational Lead for Care Opinion, Clinical Governance,
NHS Highland

I am part of the overall team who manages complaints for NHS Highland and are known as the Feedback Team. We offer patients, relatives, MPs/MSPs, staff and anyone who requires assistance is registering a concern or formal complaint.

Submitted on 19/06/2025 at 08:29
Published on Care Opinion at 08:29


picture of Sylvia Fraser

Dear hydrusmb93

Thank you very much for your lovely post about the Aviemore Community Midwifery Team

I am delighted to hear you have received such good care from Rae in particular.

It is always a pleasure to receive such kind comments and to know that the staff at NHS Highland are appreciated both for their hard work and for their attitude towards patients.

I have forwarded your feedback to Rae's line manger so that this can be shared with her and the service.

We aim to provide a high standard of care and treatment to the community we serve, and I trust that should you have need of our services in the future your experience will be just as positive.

Thank you for taking the time to feedback your experience.

With kind regards

Sylvia

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