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Friendly Reception

Story from nhs.uk

"Friendly Reception "

About: The Willesden Medical Centre

My wife and I are always respected at the reception and treated friendly. Everyone there works hard to satisfy the patients.

I was there today to get some information related to my wife's health, I was lucky to see Sheila there, as always, she started with a nice smile on her face. She responded to my request and even offered more than what I had requested. Sheila has her way to make everyone feel important in the place!

Thank you Sheila.

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Responses

Response from The Willesden Medical Centre yesterday
The Willesden Medical Centre

Submitted on 06/06/2025 at 12:29
Published on nhs.uk at 12:29

Dear Mr Mokbel Zakaria Aly,

Thank you so much for your kind words and thoughtful feedback about our receptionist, Sheila. We truly appreciate you taking the time to share your experience.

Your comments mean a lot to us and have been shared with Sheila they made her day! It's always encouraging to hear that our efforts to provide a welcoming and caring environment are making a difference.

Kind Regards

Patsy Campbell

Practice Manager

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