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Really kind, considerate, caring and informative

Posted By MW93

"Really kind, considerate, caring and informative"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as the patient),

Went for my 3 monthly supply of PrEP and to have my screening completed with Dr Gill who has always been really kind, considerate, caring and informative, making me feel comfortable and relaxed. As well as all the nurses I have seen on my visits who have always been kind and caring and made me feel comfortable and relaxed while I am there along with the staff on the reception always greeting with a smile and quick to be seen.

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion 2 months ago
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 12/06/2025 at 15:25
Published on Care Opinion at 15:25

picture of Andrew Garratt

Hi MW93,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I have shared your comments with Dr Gill and she will be pleased that you found her kind, caring and informative during your appointment. 😊

Kind regards,

Andrew Garratt, Senior Administrator

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