"⭐️⭐️⭐️⭐️ 10-Year Patient Review"

One particular experience that stands out is when my child fell unwell with symptoms related to their rare condition. I contacted the practice through the online portal, and within hours, I had a callback, reassurance, and a clear plan of action. The GP showed genuine understanding of both the physical symptoms and the anxiety I was feeling as a parent.

Another time, I reached out about my own mental health. I was offered an appointment quickly, and the doctor took the time to really listen — not just to my symptoms, but to me as a person. I left the appointment feeling supported, heard, and hopeful.

I’ve also had great experiences when 111 has referred me during busy periods — the triage has always been followed up with timely advice and referrals. Even through times of high demand, including COVID and beyond, I’ve consistently seen a transparent, respectful, and empathetic approach.

I’ve been with this practice for over 10 years and have had countless positive experiences like these. Thank you for continuing to provide such a high standard of care — your work does not go unnoticed.