"I had outstanding treatment"

About: New Victoria Hospital / Day surgery New Victoria Hospital Day surgery Glasgow G42 9LF New Victoria Hospital / Ophthalmology New Victoria Hospital Ophthalmology Glasgow G42 9LF

Posted by Zulu75 (as the patient), 2 days ago

I recently had a cataract removed and a stent inserted to my eye at The New Victoria Hospital in Glasgow.
From the pre-op assessment to the procedure I had outstanding treatment. Every single person did their utmost to put me at ease. Everyone took time to explain what would happen and during the procedure the consultant explained what she was doing. It was quiet and calm

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Emma Miller

Senior Charge Nurse/Theatre Co-ordinator, Day Surgery Unit, New Victoria Hopital,

NHS Greater Glasgow and Clyde

Submitted on 05/06/2025 at 14:50

Published on Care Opinion at 14:50

Dear Zulu75
Thank you for taking the time to feedback and for relaying your praise to the staff in Day Surgery at the New Victoria Hospital following your visit with us as a patient.
I am so pleased that the team made you feel at ease and took the time to explain everything to you. The word you use to describe the care you received as outstanding is praise indeed! I will ensure your generous feedback is shared with the entire day surgery team.
Feedback from our patients certainly keeps our team striving to deliver best care they can every day- thank you.
Sending you well wishes for your recovery.
Emma Miller
Theatre Coordinator
Day Surgery
New Victoria Hospital

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