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Excellent care

Posted By Monty 2

"Excellent care"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Ophthalmology

(as a carer),

From the reception desk to the consultant, every stage we passed through was flawless, at every request to accommodate our holidays for appointments was met, with no problem,kindness excelled, questions were answered in a way that was clear and easy to understand.

In short our experience was great.

Thank you to all xx

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Responses

Response from Kelly Morley, Patient Experience Officer, Patient Experience and engagement, Nottingham university hospitals 2 weeks ago
Kelly Morley
Patient Experience Officer, Patient Experience and engagement,
Nottingham university hospitals

Submitted on 17/06/2025 at 11:25
Published on Care Opinion at 11:25

Dear Patient,

Thank you for your kind words and for sharing your experience of the Ophthalmology Department. We are so pleased to hear that you found the staff and service to have met your needs.

We will pass this review on to the Ophthalmology Department Manager now for this review to be shared with the team.

Kind regards,

Kelly – Patient Experience Officer.

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