"Great treatment"

About: Milton Keynes Hospital Milton Keynes Hospital Milton Keynes MK6 5LD

Posted via nhs.uk last week

Sent to A and E by gp with v high bp. Triage sent me to lovely new Maple Unit where I was seen immediately. Series of tests done and then inevitable wait for results and see dr. All staff without exception were professional, warm and caring. It was a long wait, but after 4 hours sandwiches, hot drinks and biscuits appeared! Very welcome. Dr left me with a clear explanation of results and medication for that night. It felt like a unit that was running efficiently and caringly and I was very grateful to have such a good experience at a scary time. Warmest thanks to everyone.

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Milton Keynes Hospital

Submitted on 05/06/2025 at 07:51

Published on nhs.uk at 07:51

Hello
My name is Lisa Barnes and I am the Patient Experience Lead at Milton Keynes Hospital. I wanted to thank you for taking the time to leave your lovely review regarding following your experience at our Emergency Department and Maple Unit.
Feedback such as yours helps to boost staff morale and is so much appreciated by the team. If you would like to discuss any aspect of this further please call 01908 995964 or email engagementteam@mkuh.nhs.uk
Thank you for taking the time to write your review and we hope you are recovering well.
The Patient and Family Experience team

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