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"Brilliant to work with and easy to get along with"

About: Community Mental Health Services / South East Hub

(as a service user),

What's up to you? This is my feedback regarding Nicola, my CMHN - I just want to inform you regarding my case worker. She was very brilliant. She let me understand that things isn't all that bad, and I should look at the brighter side of life, she was brilliant to work with and easy to get along with. And she made me feel relaxed.  She makes me even feel light, I can do things what I feel like I couldn't do, I now even have myself a job thanks to her, because if she didn't push me, maybe I wouldn't even consider going back out to work. So it's brilliant to have somebody like that working for the NHS and working on the mental health team, she's a good asset to the job, and I hope she may give other people like me a brighter look of life. And sadly to see, I'm now being discharged and. to move forward with my life, I'm grateful to her.

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Responses

Response from Helen Bremner, Angus Health and Social Care Partnership 2 weeks ago
Helen Bremner
Angus Health and Social Care Partnership
Submitted on 16/06/2025 at 21:56
Published on Care Opinion at 21:56


picture of Helen Bremner

Hello Annice

My name is Helen Bremner and I am the Clinical Team Manager for the South Angus Community Mental Health Team. I am so sorry for the delay in responding to you, thank you for your patience.

Thank you so much for sharing such lovely feedback about Nicola, I will share this with her. It's clear she provided support but also genuine encouragement to help you see new possibilities. Her ability to make you feel comfortable and gain confidence shows how valuable she is to our team and patients.

Moving forward with your life after being discharged is a big step and I'm sure the strength you've developed will carry you further. Wishing you all the best with your job and continuing to move forward with your life.

Take care.
Helen

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