"Listened to and good staff interactions"

I was asked to attend a routine check up regarding my arthritis. I was seen by a doctor who introduced themself, he also introduced the registrar, he was polite and thorough and at the end he invited the consultant to join us.

I did not feel rushed and I was happy with the outcome. Things were explained clearly to me and the person who took my bloods was very kind and very gentle.

The wait however to have bloods taken was 45 mins and the waiting room was very crowded. Overall though very satisfied and the blood test results came through quickly.