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"She has always been helpful and done the best for me"

About: Primary Care and Community Mental Health Services / Individual Placement Support (IPS)

(as the patient),

I got referred to IPS at the Robertson Centre in Kidderminster. The first appointment I had a was very anxious as it wasn't something I knew much about, as well as not having a job before, enhanced my anxiety because I thought there would be a lot of pressure. 

But meeting Sarah was the complete opposite of that. From my first few meeting with Sarah with come up with plan. Sarah created me a CV, helped with interview prep, and always tried to contact hiring managers to try and help me get an interview.

Sarah has been brilliant because my aim was to get a role in accounting, but get a part time job until I got an opportunity. Sarah said she will keep helping until I get my Ideal job, not just the first job.

Since working with Sarah she has always been helpful and done the best for me. Whether that might be taking me to an interview or being on the end of the phone when I need to speak to someone.

Sarah has helped me get my first role in accounting, and has also helped my confidence improve just by working with Sarah and her positive mindset.

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Responses

Response from Carol Baker, Service Coordinator, Individual Placement Support, Herefordshire and Worcestershire Health and Care Trust 3 weeks ago
Carol Baker
Service Coordinator, Individual Placement Support,
Herefordshire and Worcestershire Health and Care Trust
Submitted on 09/06/2025 at 11:44
Published on Care Opinion at 11:44


picture of Carol Baker

Thank you for taking the time to provide us with feedback. I'm pleased to hear that Sarah has supported you so well on your journey to employment. Congratulations on securing a role in accounting, I hope that your confidence continues to grow and wish you every success for the future.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Faye Evans, Administrator, Individual Placement Support, Herefordshire and Worcestershire Health and Care Trust 3 weeks ago
Faye Evans
Administrator, Individual Placement Support,
Herefordshire and Worcestershire Health and Care Trust
Submitted on 09/06/2025 at 11:46
Published on Care Opinion at 11:47


Hello and thank you so much for taking the time to give us your feedback.

We are really pleased to hear that you have had such a positive experience of using our IPS service and that you feel Sarah's support is so helpful.

I really hope that you find your ideal job and wish you the very best for the future.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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