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"He was thorough in all he did"

About: Community Therapy Services / Totton and Waterside

(as a relative),

I have met Paul before although he came to see my husband this time he was here to see me. 

Paul is polite and I felt he covered everything he needed to do with me. He was thorough in all he did. I could understand him as he explained what he was doing and this is important to know what is going on. He took my observations including blood pressure and put me at ease, I was not nervous at all. He took me around my house and checked I was safe. 

Very happy and look forward to seeing him again.   

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Responses

Response from Susan Daniel, Therapy Integrated Lead, Totton & Waterside Therapy Team, SHFT 3 days ago
Susan Daniel
Therapy Integrated Lead, Totton & Waterside Therapy Team,
SHFT

I am a Occupational Therapist and currently manage the Totton & Waterside Therapy Team.

Submitted on 12/06/2025 at 10:01
Published on Care Opinion at 10:01


Thank you so much for your feedback. I am Susan the Team lead for the Totton & Waterside Therapy Team, and I respond to all the feedback for the team.

We really appreciate you taking the time to share your thoughts and experiences regarding our service. I am really pleased that you have found our input helpful and were happy with the experience. We wish you all the best in your continued recovery.

I will ensure Paul and the team hear this feedback.

Best wishes

Kind Regards
Susan Daniel
Integrated Clinical lead
Totton & Waterside Therapy Team

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