I got an MRI on my knee, all was good until trying to get my results. I have been trying to contact the department in Whiteabbey Hosp as this is where the results have been sent, not to the GP, as it was physio who referred me.
My appt was in Feb and it is now June and still cant get through. Switchboard were very helpful in putting me through to Antrim dept who gave me 3 ext numbers and yep no answer.
I would have thought I would have even got a phone call or a copy sent to me for an update, as I got 2 years ago. I requested if anyone had an email address to contact the department for someone to contact me, but this was refused.
I have been phoning every 2 working days to try and get through, with no result. My next step will have to be an official complaint which I don't want to do, but will if the needed.
I had been attending for treatment and injections in my knees and the overall treatment I received was fantastic as was all the staff, but this is just frustrating
"MRI results"
About: Outpatients Department / Physiotherapy Outpatients Outpatients Department Physiotherapy Outpatients BT37 9RH Whiteabbey Hospital / Radiology Whiteabbey Hospital Radiology Newtonabbey BT37 9RH
Posted by augustgp33 (as ),
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