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"Extreme care and consideration"

About: Colchester General Hospital / General surgery Tollgate Health Centre

(as the patient),

I went to my surgery, Tolegate Colchester. That was in mid November last year. I saw the nurse / practitioner Mandy.  She gave me the best of care. 

My cyst refused to go ! Several appointments later, Mandy arranged for an appointment at the Primary care centre Colchester.  This was in the beginning of June. 

I arrived on time and was taken into the surgery where my cyst would be removed.  Dr Souza  , who performed the operation , under a local anaesthetic was exceptionally kind and gentle. The two attendants that were also there showed the same care as the doctor. 

The only pain I felt was from the anaesthetic needle. The operation was performed with extreme care and consideration.  

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Response from Patient Experience Lead, East Suffolk and North Essex Foundation Trust last week
East Suffolk and North Essex Foundation Trust
Submitted on 20/06/2025 at 13:13
Published on Care Opinion at 13:13


Thank you for leaving your kind words which I have passed onto Dr Souza for their attention and to share with the wider dermatology team. I hope you are continuing to make a good recovery at home. Many thanks

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