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I felt secure, respected

Posted By Loutlr368

"I felt secure, respected"

About: University Hospital Wishaw / Day Surgery

(as a service user),

Dcis tissue removed and cyst aspirated. Day surgery at wishaw general hospital. Staff were attentive, considerate, supportive and informative. I felt secure, respected and grateful for the professional care I received.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 3 weeks ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 10/06/2025 at 17:00
Published on Care Opinion at 17:00

picture of Jennifer Montgomery

Dear Loutlr368,

Thank you for sharing your experience of University Hospital Wishaw, Day Surgery.

I am delighted to hear that you had excellent care and support while you were attending for surgery. It can be such a worrying time attending for a procedure and I am sure the excellent care you received would have been very reassuring for you.

I will ensure your kind words are passed on to the whole team who I am sure will get a real boost from hearing your feedback.

I hope you are recovering well.

Best Wishes,

Jenni

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