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"A compassionate, kind experience"

About: Craigavon Area Hospital / Blossom (Paediatric Outpatient dept)

(as a service user),

After eight months of struggling with my son's chronic constipation and soiling—feeling alone and without medical support—I was finally referred to Dr. Thompson at Blossom Paediatrics.

Having sought private consultations and spoken to multiple GPs over the phone, I was apprehensive about yet another appointment. But from the moment we met, Dr. Thompson's kindness and professionalism stood out. He truly listened, giving me the time to express my concerns without feeling rushed. His empathy and genuine care were evident in every response, making the experience both reassuring and comforting.

Beyond his attentive approach, Dr. Thompson was exceptional in his examination, demonstrating both expertise and a down-to-earth personality that put my son at ease.

Many overlook the challenges families face with these issues, but I am grateful to have encountered a doctor like Dr. Thompson—someone who embodies the best of the NHS with warmth and compassion.

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Responses

Response from Jodie Kenny, Lead Nurse for Acute Paediatric Services Craigavon Area Hospital, Children and Young People's Directorate, Southern Health and Social Care Trust 3 weeks ago
Jodie Kenny
Lead Nurse for Acute Paediatric Services Craigavon Area Hospital, Children and Young People's Directorate,
Southern Health and Social Care Trust

Blossom CYP Centre, Blossom Short Stay Paediatric Assessment Unit, South Tyrone Children & Young People’s Outpatients, Neonatal Unit Craigavon Area Hospital

Submitted on 09/06/2025 at 15:09
Published on Care Opinion at 15:09


picture of Jodie Kenny

Hello tealover96

Thank you for sharing your kind words via Care Opinion and I am delighted to read that you have had such a positive experience within our Paediatric Unit. I am very pleased to hear that Dr Thompson was so attentive, supportive and caring and I know that he will truly appreciate your kind words. I have shared this wonderful care opinion with him.

I wish you & your son both all the best.

Kind regards

Jodie

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