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It's a great service

Posted By Lenny66

"It's a great service"

About: Mental health services / Adult mental health

(as a service user),

I wouldn't be here if it wasn't for Gill,  mental health worker in the Isle of Barra.  She gives me a positive when I can only see a negative.  

She has helped me to think in different ways and has gave me confidence. I was in a dark place and Gill helped me out of it. 

It's a great service and I would hate it to stop.

My wellbeing depends on the service.

The service has given me back confidence.

I have trust in this service.

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Responses

Response from Denise Symington, Patient Focus Public Involvement, Clinical Governance, NHS Western Isles 3 weeks ago
Denise Symington
Patient Focus Public Involvement, Clinical Governance,
NHS Western Isles

Lead Advisor to NHS Western Isles on Public Engagement and Service Change

Submitted on 11/06/2025 at 11:08
Published on Care Opinion at 11:08

picture of Denise Symington

Dear Lenny66

Thank you for taking the time to contact us on Care Opinion and tell us about your experience of the Community Mental Health Service.

I really appreciate and wish to thank you very much for your candid feedback, we are pleased to hear that you have had such a positive experience relating to support from Gill and that this has helped to promote your wellbeing, alongside trust within the Community Mental Health Service.

Once again, thankyou for taking the time to contact us I have passed on your comments to Gill, and I know how much our staff appreciate receiving feedback from our patients.

Regards

Daniella Herbertz

Community Mental Health Nurse Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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