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"New experience"

About: Wembley Park Drive Medical Centre

First of all I discovered the GP by accident when my former GP sent me to this one for a blood test, when i was done with the appointment I was like, wait a minute this GP is wayyyy better than my other one, why don't I just switch here, so here I am. As my title suggests, I find this GP practice to actually be a new experience, it's probably because my former GP neglected my health for so long, to me this is the first time I'm recieving any sort of aid with my health. Everyone at the GP looks like an angel to me, my mum even had severe B12 deficiency which my old GP didn't bother to treat but she finally got treatment for it here. She is so happy and energetic now and living her life as she should. Also my dad has had a very high blood count for years which puts him at risk for heart attacks and strokes but we only got treatment for it when we switched to this GP. I know a lot of people are complaining in other reviews that their callback service is horrible (yes maybe the callback service doesn't exactly work) and appointments are hard to get but you've got to understand they have a lot of patients, also coming from a place of neglect, even the smallest of service is valuable. I think if you persevere and get the appointment you'll definately get the treatment you deserve. I managed to get it and I hope others do too.

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Response from Wembley Park Drive Medical Centre 2 days ago
Wembley Park Drive Medical Centre
Submitted on 03/06/2025 at 14:10
Published on nhs.uk at 14:10


Dear patient,

Thank you so much for taking the time to share your experience with us. We're truly grateful for your thoughtful and encouraging feedback.

It’s heartening to hear that your journey with our practice has made such a positive difference—not only for you, but also for your mum and dad. Knowing that your family has finally received the treatment and attention they deserve means a great deal to us, and we’re glad to have been a part of that.

We understand your comments about the callback service and appointment availability, and we appreciate your understanding and patience. I will make sure to pass your feedback on to our team, including both your kind words and your suggestions, so we can continue to improve and support all our patients as best as we can.

Thank you again for your support.

Warm regards,

Arti Patel

Practice Manager

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