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"They worked out the best way to organise appointments"

About: Royal Cornwall Hospital (Treliske) / Dermatology

(as a service user),

Dermatology team were excellent. Big shout out to Treliske (RCHT)

Receptionist was welcoming, ambience of waiting room was pleasant (music and not rammed with patients), with no waiting, was called promptly into appointment. Clearly the Dermatology Dept have worked out the best way to organise appointments so that the patient flow is calm and steady.

Highly professional surgical team (Wendy, Jo, Lisa, Yousuf, and Dr Morgan) who worked together smoothly. They listened to my concerns and took appropriate action. This resulted in successful painfree excision. And the best dressing I've seen! Can't wait to see the results of the seaweed.

I have undergone numerous previous excisions at another hospital, where the experience was traumatic, so I am extremely relieved to know that it is possible to have painfree operations.

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Responses

Response from Jason Cookson, Deputy Unit Manager, Dermatology, Royal Cornwall Hospitals NHS Trust 2 days ago
Jason Cookson
Deputy Unit Manager, Dermatology,
Royal Cornwall Hospitals NHS Trust
Submitted on 04/06/2025 at 12:12
Published on Care Opinion at 12:12


Thankyou septemberqf58 for you kind feedback. Our team always try to make all our patients experience with us a pleasant one. We know how nervous patients can be and that why we try our best. I will feed back you comments to the team in question.

Jason

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