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"Cleaning "

About: Ipswich Hospital

I’ve been a regular visitor and patient of this hospital for over 30 years and I was so sad to see how unclean the hospital is around outpatients, I was in outpatients with my mother and we couldn’t find one clean toilet anywhere and this was the start of day 9am The hospital used to be spotless and well cared for, and being we’ve just come through a pandemic and not to forget d&v season, I was shocked and sad to see how low standards are now.

I’ve also just recently been to Colchester hospital and it was well looked after just like our hospital was once before.

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Responses

Response from Patient Experience Lead, East Suffolk and North Essex Foundation Trust 2 weeks ago
East Suffolk and North Essex Foundation Trust
Submitted on 18/06/2025 at 11:36
Published on Care Opinion at 11:36


Thank you for leaving your comments regarding the cleaning standards at Ipswich Hospital outpatients, we are always looking to use patients experiences to improve the service and standard we deliver. I have passed your comments on to the facilities for their attention. We would like to look into this further but need some more information. Could you please give me a call at your convenience on 01473 702101. I will then pass on your information to the facilities team to investigate. Many thanks - Steve Bruce Patient Experience Team

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