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"Very good service"

About: CGL Birmingham / Central & West Hub

(as a service user),

Very good service, really helpful and friendly people made me feel more confident and relaxed in my mission to stay clean and make life more stable and a lot happier, couldnt wish for nicer people to interact with especially the lady called Jackie, lovely lady. Thanx so much

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Responses

Response from Lydia Broom, Service User Involvement Lead, The Service User Involvement Team, Change Grow Live Birmingham 4 weeks ago
Lydia Broom
Service User Involvement Lead, The Service User Involvement Team,
Change Grow Live Birmingham
Submitted on 05/06/2025 at 12:00
Published on Care Opinion at 12:00


picture of Lydia Broom

Dear plusew43

Thank you so much for your kind feedback.

My name is Lydia and I am responsible for listening and responding to people's experiences.

It was so lovely to read the words that you shared about the support you have shared about our Central & West team support.

I'm really glad that you found our staff to be helpful and friendly, especially Jackie, and that the response you have received from our service has made you feel more confident on your mission.

I have shared your feedback with our Central & West Hub team, and it has been greatly appreciated.

I hope you continue to receive positive support from our team for as long as you need it, and that you achieve everything you are hoping to and the better life that you deserve.

Thank you once again,

Take care and best wishes,

Lydia

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