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"Very kind caring and understanding"

About: Essex Partnership University NHS Foundation Trust

(as a relative),

A man called Murray from DIST Dementia Team, came to visit my Mum a few wks ago to do a Dementia check up. I just wanted to let you know...what a lovely man he was. Very kind caring and understanding when he came to see my Mum. My Mum felt at ease and comfortable during the meeting and that helped.

I just wanted to let you know so you can hopefully let Murray know about this email.

Thank you

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Responses

Response from Essex Partnership University NHS Foundation Trust yesterday
Essex Partnership University NHS Foundation Trust
Submitted on 03/07/2025 at 16:28
Published on Care Opinion on 04/07/2025 at 08:02


Dear Reviewer

Thank you so much for taking the time to provide your valuable feedback regarding the visit your Mum had from the DIST Dementia Team recently. I am very pleased to hear that your Mum felt at ease and comfortable with our member of staff. I will certainly share your feedback with the team. Thank you again for your positive feedback.

The Patient Experience Team

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