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Immediately smashed that wall of mistrust

Posted By BigDood86

"Immediately smashed that wall of mistrust"

About: General practices in Fife

(as the patient),

I have a trust issue with people in power, like Doctors, Police, etc.

However, after a very sleepless night, I gave in against my extreme stubbornness and made an appointment to see the doc!

I went to Linburn Road Health Centre in Dunfermline. Sitting anxious and sore, out comes Dr Bulkley, who I believe is a locum doctor. Shook my hand and made a joke about making me walk to the very end of the hallway as my reputation proceeded me.

In 38 years of life, I have never been made so comfortable speaking to Dr Bulkley. He was very professional, but almost like it was a good pal delivering it. 

Fully explained what my symptoms were, gave incredible advice, the necessary prescriptions, and referred me to physio.

It felt like he understood everything, and immediately smashed that wall of mistrust. 

Thank you sir, thank you so much. Incurable way of working, love it

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Responses

Response from Shelley McBain, Interim Service Manager, Primary & Preventative Care, Fife Health & Social Care Partnership 3 days ago
Shelley McBain
Interim Service Manager, Primary & Preventative Care,
Fife Health & Social Care Partnership

Submitted on 04/06/2025 at 14:04
Published on Care Opinion at 14:04

picture of Shelley McBain

Hello BigDood86

My name is Shelley McBain and I am the interim Service Manager for Primary Care. What delightful feedback to receive! Dr Bulkley is one of our regular locums and I'm so pleased he's smashed that wall of mistrust for you. I've forwarded your post onto the Practice Manager at Linburn Road who said this was typical behaviour for Dr Bulkley and she has assured me that this feedback will be shared with him.

Thank you so much, and take care

Shelley

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by BigDood86 (the patient)

Hi Shelley

Thank you for taking the time time respond, and I’m incredibly grateful to know it will be fed back to him directly

He’s an asset to everything a doctor should be, and I’m in no way surprised that this is familiar feedback

I commend that gentleman. Changed my entire perspective on healthcare.

Thank You doesn’t seem to be enough

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