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The service was incredible from start to finish

Posted By JanB66

"The service was incredible from start to finish"

About: Meadowgreen Health Centre

(as the patient),

I had a medical issue recently.

I filled an on line form early morning. I relieved a call from the receptionist within 30 minutes and an appointment was made for me 30 minutes later the same day.

I saw a lovely GP who assessed me and prescribed medication that was sent straight to the local pharmacy where I collected it the same day.

From me filling in the on line form to receiving my prescribed medication was under 3 hours. The service was incredible from start to finish.

Everyone is ready to complain and I just want to commend the service I received.

THANK YOU 😊 

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Responses

Response from Elaine Rissbrook, Practice Manager, Meadowgreen Health Centre & The Avenue Medical Practice last month
Elaine Rissbrook
Practice Manager,
Meadowgreen Health Centre & The Avenue Medical Practice

Submitted on 06/06/2025 at 09:52
Published on Care Opinion at 09:52

Thank you so much for your kind and thoughtful feedback. We’re absolutely delighted to hear that your recent experience with us was so smooth and efficient.

It’s wonderful to know that our online form process, prompt response from the reception team, and same-day care from the GP all contributed to a positive outcome for you. We're especially pleased that everything—from your initial contact to collecting your prescription—was handled seamlessly within just a few hours.

Your words mean a great deal to the entire team. We truly appreciate you taking the time to share your experience, especially when people are often quicker to voice concerns than compliments.

Thank you once again, and we wish you all the best with your recovery.

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