"Irresponsible practice"

The service by a staff member in the out patients pharmacy left me without antibiotics that I needed to start that day.

Having been told there was a 1hour 45min wait for a prescription to be fulfilled I heard them offering for other people to have theirs delivered. I returned to the desk and asked if mine could be delivered as I needed to return to work. They seemed annoyed by the request and conducted a  passive aggressive search through the trays for mine, eventually found it and said it would be out for delivery.

When it still hadn't arrived by 8.30pm we rang them to ask if it would be coming only  be told that they don't offer same day delivery and it will be Wednesday!!!  Why on earth wasn't I told that when I asked! Very irresponsible and dangerous practice.