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"Superb Day Surgery staff team"

About: Andover War Memorial Hospital

I was so impressed by the staff today. Everyone was kind, patient and friendly and I observed staff giving support to anxious patients. The pre and post care was great with everything being explained and offering time for me to ask questions even though they were very busy. I was treated with dignity and respect and even though the procedures could have been embarrassing and undignified that was far from the case in this instance. I couldn’t fault anything from start to finish and so happy that I couldn’t fault go to Andover which was local to me. The hospital was beautifully clean, the staff warm, welcoming and caring. We are so lucky to have Andover in our community. Many thanks to all the staff today who made my visit today a very positive experience. And many thanks NHS!

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Response from Andover War Memorial Hospital yesterday
Andover War Memorial Hospital
Submitted on 06/06/2025 at 13:43
Published on nhs.uk at 13:43


Thank you for taking the time to share your recent experience of our service, it is good to hear that the staff at the Day Surgery Unit who treated you were kind, friendly and respectful of your dignity. Also, to know that they were patient with others who were anxious.

This really does reflect the high standard of care and cleanliness we strive to provide for all our patients.

I would like to assure you that your kind feedback has been shared with the clinical leads of this department at Andover War Memorial Hospital. I know they will be greatly encouraged by your words.

I thank you once again for taking the time to share your feedback with us, it is much appreciated.

Kind regards

Alex Whitfield

Chief Executive

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