"Car parking ticket despite my best efforts"

I parked my hire car in the disabled parking with my blue badge and I went to security to register the hire car. I was told they did not do it anymore and gave me a number to phone which I did. They did not open till 9.00 clock.

I went back to the security office and told them and they told me that it would be alright to phone the parking office after I came out of my appointment which was at 9.00 clock.

I phoned the office straightaway while I was waiting for a prescription but I still got a ticket for £100 reduced to £60 which I find shocking as I'm a pensioner and I have to pay the hire company £35 administration charge because the ticket was sent to them.

The old system was better - just go and register at the security office.

Thank you.