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"Appointments "

About: Houghton Medical Group,

Can't get a doctors appointment for my mother who is 88 years old got to see a nurse the appointment system is a disgrace can never get a appointment have to argue every single time to try and see a doctor .this is a disgrace it used to be a good surgery now it's a shambles you should be able to see a doctor when you need one not when it suits them .you just get passed over to a nurse which is not good enough this isn't the first time this has happened and it will keep happening until the appointment system changes I would not recommend anybody joining this practice at the moment until things change on the plus side the nurses are really good this experience was through a phone call I recently had

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Response from Houghton Medical Group, 3 days ago
Houghton Medical Group,
Submitted on 02/06/2025 at 15:29
Published on nhs.uk at 15:29


Thank you for your feedback. I think the appointment was with our experienced Advanced Nurse Practitioner and your comment states that the nurses are really good so I'm unsure why the feedback is so negative.

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