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I was treated exceptionally well

Posted By plusgc33

"I was treated exceptionally well"

About: District Nursing / Avon Valley

(as a service user),

Recently Carla the OT visited me in my home. She was here for 2 hours and was really excellent. She put me at ease and was very thorough. She was very prompt and went through everything with me. I was very surprised at how good the session was - it was First Class and I was treated exceptionally well.

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Responses

Response from Anna Poole, Area Matron, Hampshire and Isle of Wight Healthcare NHS Foundation Trust yesterday
Anna Poole
Area Matron,
Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Submitted on 05/06/2025 at 10:19
Published on Care Opinion at 10:19

picture of Anna Poole

Thank you for taking the time to share your thoughts about my team. I am pleased that you have found the therapy support helpful and that the advice has given you the confidence to become more independent.

It is always much appreciated by both the Trust and our employees, when patients or carers who have had a positive experience, take the time to express this in writing. All feedback is recorded to enable us to offer a balanced report that we can draw learning from regarding the patient’s experience of our services.

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