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"So very kind and explained everything fully"

About: Royal Cornwall Hospital (Treliske) / Ophthalmology

(as a service user),

My experience at my pre-assessment for my left eye cataract was very good.

The second letter I received changing my appt etc was a mystery in the way it was worded.

Overall it was excellent. I.e this nurses, Cath, Kelly and Kat, who cared for me were so very kind and explained everything fully.

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Responses

Response from Rubilyn House, Staff Nurse, Eye Unit, RCHT yesterday
Rubilyn House
Staff Nurse, Eye Unit,
RCHT
Submitted on 04/06/2025 at 16:24
Published on Care Opinion at 16:24


Dear leopardkd88,

Thank you for taking the time to leave feedback for the Eye Unit.

I am delighted to hear that you were seen by our friendly staff and the procedures were clearly explained.

I will pass your feedback to the team.

Many Thanks,

Rubilyn House

Staff Nurse

Eye Unit

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