Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Extremely knowledgeable staff

Posted By outflowrw43

"Extremely knowledgeable staff"

About: Barnstaple Health Centre / Barnstaple Sexual Health

(as the patient),

I felt very nervous attending my appointment today but was immediately put at ease by warm, kind and professional staff who were extremely knowledgeable and took their time with me to help me make the right choice for my body.

They continually checked in with me to ensure I was comfortable at every stage of my appointment for a Kyleena insertion. I personally experienced no discomfort at all during my procedure and left feeling very well informed and cared for.

Thank you to Dr Harriet and the team at DSH.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Hannah Hill, Administrator, Sexual Health, Royal Devon University Healthcare NHS Foundation Trust 6 months ago
Hannah Hill
Administrator, Sexual Health,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 02/06/2025 at 16:17
Published on Care Opinion at 16:17

Dear Outflowrw43,

Thank you so much for providing wonderful feedback. We are delighted to hear that when you attended the clinic, you were immediately put at ease by warm, kind and professional staff. It is great that they continually checked on you to make sure you were comfortable throughout the insertion of the Kyleena.

Plus, it is great to hear that you left the clinic feeling very well informed and cared for. I will happily pass on your feedback to Harriet and the rest of the team.

If you do need to contact us, please call us on 0300 303 3989 or visit our website at https://www.devonsexualhealth.nhs.uk/

Best wishes

Hannah

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k