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"Very poor centre. Good reception staff and…"

For such a large service area the centre is very poor. Understaffed. Very little, if any, stock of anything held leading to unacceptable delays. Poor basic fitting of prosthetic leg when it eventually arrived leading to wasted time frequently adjusting instead of actually getting on with practice. Rough tape measuring instead of taking a cast of stump or other means of fitment which was deemed too expensive. The staff are really helpful and pleasant working under such restricting conditions. In the long run it must be costing more. In my case a 1 hour ambulance transport there then 1 hour back for a 1 hour session when number of visits could have been reduced with more progress being made with the right equipment being available. I eventually managed to get referred to local Holsworthy hospital 15 minutes away for actual physio exercises with the very good staff there and was able to make good progress.

The whole managerial organisation, NHS and Mob-Cent, is letting their patients and front line staff down. Drastic action needs to be taken.

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