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"Attitude of receptionist"

About: Melbourne Medical Centre

Last November i was diagnosed with a heart arrythmia and was prescribed beater blockers. I was told that if i started getting more breathless to go back to see the Doctor to have a higer dose prescribed.

I have tried phoning many times without success and have been to the surgery to try and see the Doctor but the receptionist was very dismissive and extremely unhelpful. I came away without and appointment.

Last week i had a cardioversion and since then i have become more breathless but i still can't get through to anyone at the surgery.

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Response from Melbourne Medical Centre last month
Melbourne Medical Centre
Submitted on 02/06/2025 at 12:06
Published on nhs.uk at 12:06


We are sorry to hear of the difficulty you are having. Please submit a request via https://accurx.nhs.uk/patient-initiated/c81108 and we will assist. Alternatively email sms.c81108@nhs.net and your concerns will be forwarded to the Practice Manager.

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