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"Autism diagnosis and support"

About: General practices in Ayrshire & Arran Mental Health / Community Mental Health

(as a service user),

I approached my GP at Galston medical practice because I thought I might be autistic. She listened to me, was very understanding and completely made me feel heard. I was then put on a waiting list and in the meantime, supported by a member of the mental health team. She was also lovely and very supportive, helping me to prepare the right evidence etc for seeing a psychologist. It was a long wait to get to see the psychologist, but it was worth it.

My psychologist, Dr Macintosh, worked with me for over a year, both while we completed the autism diagnostic process and afterwards. I can honestly say she has changed my life. All the issues that I have had throughout my whole life have now been made sense of and I have felt like a much happier and more confident version of myself over the past two years since then. I just wanted to say thank you and also to emphasise how important the adult autism diagnostic service is.

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Responses

Response from Danielle McNaught, Business Manager, Primary and Urgent Care, NHS Ayrshire & Arran yesterday
Danielle McNaught
Business Manager, Primary and Urgent Care,
NHS Ayrshire & Arran
Submitted on 06/06/2025 at 14:29
Published on Care Opinion at 14:29


Dear chassisht37

Thank you very much for taking the time to share this lovely feedback with us via Care Opinion. I am so pleased to hear that you have received such good support from various health professionals before, during and after your autism diagnosis and are now feeling much happier and confident.

I respond on behalf of Primary Care Services and it would be my pleasure to share this feedback with the team at Galston Medical Practice. This is a lovely example of the person centred care we strive to deliver.

Please accept my best wishes to you and thank you once again for sharing your positive experience.

Kind regards

Danielle

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Response from Mairi Gribben, Senior Manager, Wellbeing & Recovery Services, East Ayrshire HSCP yesterday
Mairi Gribben
Senior Manager, Wellbeing & Recovery Services,
East Ayrshire HSCP
Submitted on 06/06/2025 at 16:40
Published on Care Opinion at 16:47


Dear chassisht37

Thank you for sharing your experience via Care Opinion. I will share your positive feedback with The Community Mental Health Team. I am delighted that you are now feeling much happier and confident.

I have shared your comments regarding Dr Macintosh with her Line Manager and this will be shared with her.

I wish you all the best for the future.

Kind regards

Mairi

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