"Frustrating"

Everytime I communicate with this practice the admin staff just fob you off. Time and time again I've asked for test results only to be told to refer back to consultants that is impossible to get hold of being I have communication issues of being deaf so I use the app. They have had letters from consultants and no-one follows them up. Noticed on the app it states I have diverticulitis dated 2021 yet no one told me. The app is never updated. I had blood tests on 22nd May for suspected gallstones only results shown on app is blood counts nothing else. Contacted surgery only to be told hasn't been reviewed yet by doctors, so in extreme pain waiting. I have a high pain threshold as always have teeth extraction without relief and endoscopy without sedation so when I am in pain, I am in pain. Just starting to feel like its personal and no-one is hearing what I am saying. I'm now suffering from extreme anxiety as a result. As for wanting results from gastroenterology that I have asked so many times the practice did receive letter from them back in February only to be told they haven't received anything.