An ambulance was called to see my elderly dad. The 2 staff that attended were very helpful and explained what options we had. We agreed to go to hospital and I accompanied him there.
We waited in the ambulance for approx 2 and a half hours before going in. The 2 ambulance crew, Mhia and Claire could not have been nicer. They always explained what was happening and made us both feel very comfortable. The triage nurse Peter was also very professional and pleasant, explaining the process. Appreciate how difficult and pressured things are in both the ambulance service and A&E service and would like to thank those 3 staff for everything.
"Ambulance service staff"
About: Aberdeen Royal Infirmary / Emergency Medicine Aberdeen Royal Infirmary Emergency Medicine AB25 2ZN Scottish Ambulance Service / Emergency Ambulance Scottish Ambulance Service Emergency Ambulance EH12 9EB
Posted by Very appreciative (as ),
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