Had to call NHS24 for an elderly relative on a public holiday. Whilst it took some time to get through to a call handler - it was a public holiday in certain areas only so had to listen to an inordinate amount of info - the call handler and nurse adviser were extremely helpful.
The Dr who arrived at the home visit was very professional and thorough, and helped calm an elderly person who’d been sick for close on 10hours. He had an excellent manner.
In days where NHS staff and services are being abused by patients who think they are ‘entitled’ to immediate care, the service provided by NHS24 and NHS Lanarkshire Out of Hours Service was a breath of fresh air.
"Very professional and thorough"
About: Adult Health & Support Services / Primary Care Out of Hours Adult Health & Support Services Primary Care Out of Hours NHS 24 / NHS 24 (111 service) NHS 24 NHS 24 (111 service)
Posted by novemberzs53 (as ),
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