"Essential basic equipment not available "

I attended Saturday am clinic as requested to have BP measured and blood drawn as part of an overdue medication review. The clinician I saw did not introduce herself or state what her role in the practice was. I had to ask her. She was unable to take a BP measurement as, despite searching in several adjacent rooms she was unable to locate a cuff that would fit my upper arm.

This is so basic and not a costly item. Can you please ensure that every clinical room has cuffs available to suit whatever patient walks through the door? It is not acceptable to be told “sorry, I can’t take your blood pressure”. I am not too concerned from a personal point of view as I check mine fairly regularly but for the next person it might constitute failure to pick up on an important indicator. There is also the issue of patient dignity to consider. The obesity demographics in the UK including Lewisham are sufficient to warrant larger cuffs bring available for patients who need them, at all times. Could I please have a reply to this comment. I see that most feedback left here goes unanswered. If you don’t wish to reply to feedback, why ask for it? Please show those of us who take the time to help you focus on delivering better, more responsive and accessible care some respect by responding. Thank you