"Took the time to explain things to us as they were happening"

I was admitted to the consultant led unit for an augmentation (waters broken) during a very long pre labour. We arrived at shift change but were made quickly comfortable and introduced to our nurse overnight - Steffi. She was absolutely brilliant and helped us feel immediately at ease.

We had originally wanted a home birth, but had made the decision to have an augmentation to help progress labour. Steffi was very knowledgeable and helped us to make decisions as things changed overnight.

We ended up delivery our baby the following day via emergency c-section after an epidural that unfortunately did not work completely, and although this was far from our expected labour and delivery (we had planned for a home birth), the team were fantastic and we felt every decision leading up to the section was the right one for us!

The consultant and theatre team were absolutely fantastic and helped us through the surgery and helped us managed our worries. Our anesthesiologist (I have unfortunatley forgotten her name) took the time to explain things to us as they were happening and helped us with our breathing exercises to keep us calm as we were exhausted and I did experience some anxiety pre surgery. The lovely theatre team also took lots of photos for us which has been amazing to look back at.

Our care post op was also fantastic, and the staff helped me to breastfeed while I was still in recovery as this was something I had really wanted to do.

On the maternity ward, they staff were great at checking in on myself post op and our son also. They helped me further with breastfeeding and assisted with latching and holding while feeding. As new parents we were still exhausted so having the support of the all the staff was brilliant and helped me initiate breastfeeding well!