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Fantastic Out of hours Experience

Posted By perseuswe59

"Fantastic Out of hours Experience"

About: Adult Health & Support Services / Primary Care Out of Hours

(as the patient),

Recently I called 111 due to ongoing throat & cough symptoms. I was given an appointment to attend Douglas Street within 2 hours. I was seen promptly by nurses Cheri, and Julie who were very professional. I was then seen by Dr Adams who was brilliant, and made me feel comfortable during his examination, and explained everything in depth. Overall a brilliant experience, and service thank you.

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Responses

Response from Pamela Buddy, Service Manager, South Lanarkshire Health & Social Care Partnership 2 days ago
Pamela Buddy
Service Manager,
South Lanarkshire Health & Social Care Partnership

Submitted on 04/06/2025 at 11:43
Published on Care Opinion at 11:43

picture of Pamela Buddy

Good morning perseuswe59.

Thank you so much for taking the time to post about your positive experience when you had to attend the Primary Care Out of Hours centre, Douglas Street, Hamilton.

I will pass on your lovely comments to Cheri, Julie and Dr Adams who will be grateful to hear the care they gave was greatly appreciated.

I hope you are recovering well from you cough and sore throat.

Take care, Pamela.

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