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"They actually care and know their stuff"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as a service user),

I always have the best time here, its so much better than the GP. They're really comprehensive as a check up and they actually care and know their stuff. Ive been completely shirked by the GP regarding my sexual health and its really refreshing to have someone to be open with about it since its so important. Love it!

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion 5 months ago
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 12/06/2025 at 15:17
Published on Care Opinion at 15:17


picture of Andrew Garratt

Hi Authenticeh99,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I am happy that you found the staff to be caring, comprehensive and knowledgeable during your appointment. 😊

Kind regards,

Andrew Garratt, Senior Administrator

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