"Made the whole process simple and straightforward"

Amy, who I had my appointment with, was truly brilliant. She was professional, super friendly, and relaxed and made the whole process simple and straightforward. Also, this was the fourth implant I've had and the first time my bandage has stayed in place for more than an hour so an extra well done there! See you in 3 years! 

I also really appreciated the pride/trans flags in the corridors - an easy and visible way to share that the space was welcoming to everybody.