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Very helpful and reassuring

Posted By GordonE1234

"Very helpful and reassuring"

About: New Stobhill Hospital / Respiratory Medicine

(as a service user),

I was seen at the Complex Sleep Clinic at New Stobhill Hospital in January and saw Dr Livingstone. He was very helpful and did his best to understand my difficulties. I was seen by the nursing team and they were very polite and explained why they needed me to complete questionnaires and observations of my measurements. I found Dr Livingstone to be excellent in his approach to addressing the sleep difficulties I was having and reassured me that a thorough investigation would be conducted and he will see me in due course to explain my results to me. 

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 3 weeks ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 11/06/2025 at 14:41
Published on Care Opinion at 14:41

picture of Kevin Torbet

Dear GordonE1234

Thank you very much for taking the time to share your feedback about your recent experience at the Complex Sleep Clinic at the New Stobhill Hospital.

We are delighted to hear that Dr Livingstone and the nursing team provided you with such a positive and supportive experience. It is heartening to know that you felt listened to and reassured, and that the staff took the time to explain the process clearly and respectfully. Your kind words will be shared with the team, who will be encouraged to know their efforts made a difference.

We are committed to providing compassionate, patient-centred care, and your feedback is a valuable reminder of the importance of that approach.

We wish you all the best with your ongoing care and follow-up, and thank you again for your thoughtful comments it really does mean a lot to the staff.

Kind regards

Kevin

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