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"Not supportive and not helpful"

About: Dr G Horton's Practice

Recently I visited surgery and was seen by a new doctor. She refused to give a repeat medication for my son ( even pediatrician wrote a letter and I had repeat slip at home ). She also said that the doctor who we saw a week before gave wrong medication and I don’t have to use it . When I said it is about time to be sent to specialist ( we are fighting with this infection over a year ) she said no .

Disgusting approach . Very disappointing . Hope will never meet her again .

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Response from Dr G Horton's Practice 2 weeks ago
Dr G Horton's Practice
Submitted on 30/05/2025 at 14:56
Published on nhs.uk at 14:56


Dear Valued Patient,

Thank you so much for your overall positive feedback which I will share with the GPs and all the staff at College Road Surgery Many thanks for taking the time to post your comments as we do take all feedback and comments very seriously. As we currently do not have enough information to identify you through the website, we cannot contact you directly, but if you would like to discuss this matter in person I would be most happy to meet with you.

Yours sincerely,

Roy Sellarajah

Practice Manager

(On behalf College Road Surgery)

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