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"Nurse explained the process really well"

About: Barnstaple Health Centre / Barnstaple Sexual Health

(as a service user),

I had to have a coil change and nurse was very informative about which coil to have. She explained the process really well. Especially as I am deaf. I was slightly nervous and she was very reassuring. I am so proud of the NHS and feel such a privilege to be able to use the service.

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Responses

Response from Hannah Hill, Administrator (Northern Services), Sexual Health (Northern Services), Royal Devon University Healthcare NHS Foundation Trust last month
Hannah Hill
Administrator (Northern Services), Sexual Health (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 30/05/2025 at 16:06
Published on Care Opinion at 16:06


Dear Dean9rose,

Thank you for providing lovely feedback. We are pleased to hear that during your coil change consultation, you were seen by a very informative nurse and she explained the process very well. It is wonderful to know that the nurse was also very reassuring and helped ease any nerves which has resulted in a positive experience at the clinic.

I will happily pass on your feedback to the team.

If you have any concerns, please contact us on 0300 303 3989 or visit our website at https://www.devonsexualhealth.nhs.uk/

Best wishes

Hannah

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